FAQ
ABOUT OUR JEWELRY
Each Begum’s piece is thoughtfully designed and made with care. We use brass with a thick 18K gold plating to create a long-lasting shine, and all earring needles are made of surgical steel, making them hypoallergenic and safe for sensitive ears.
You’ll also notice hand-placed pearls in many of our designs a small detail that makes every piece feel unique.
Our earrings come in three weight categories:
1. Light: Perfect for everyday wear
2. Medium: A balance of comfort and statement
3. Statement: For those bold, eye-catching moments
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JEWELRY CARE
To keep your jewelry looking its best, treat it with a little extra care. Try to keep it away from perfumes, lotions, and hairspray. Avoid soaking it in water for extended periods, and after wearing, wipe it gently with a soft cloth.
When not in use, store your jewelry in a dry place.
(Don’t worry, every order includes a care card with these instructions too.)
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SHIPPING & DELIVERY
We currently ship within the United States. All orders are processed within 3–5 business days, unless otherwise stated. You’ll receive an email confirmation once your order is placed, and another with your tracking details as soon as it’s on its way.
Shipping is a flat rate of $10 USD, and we offer free shipping on orders over $99.
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RETURNS
Because each piece is handcrafted and made with care, all purchases are final sale. We’re currently unable to accept returns or exchanges.
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CONTACT US
Whether you have a question or just want to say hello, we are always happy to connect.
hello@begumsworldwide.com
Please allow up to 2 business days for us to get back to you.
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